There are occasions when the best option is to have a qualified IT specialist on location, assisting your users in person. CONS IT includes in its range of service desk options, onsite/deskside support. That refers to delegating an accredited IT Lab engineer, to visit or even stay at your site, as required.
CONS IT also supports many SMEs and START-UPs and can create a fit onsite/deskside support adapted to your needs and budgets.
When investing in IT support, you are really putting in the money in the productivity of your people. They will work stressless from the IT problem point of view, knowing that skilled engineers are by their side, ready to respond immediately to their demands.
CONS IT gathers a team of specialists in every field of IT, but has also a network of strategic partners and vendors.